Returns & Exchanges
At OKS GEAR, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return and exchange policy on all unworn items. If your gear doesn't fit or meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is in its original, unworn condition.
Label and Ship
Download and print the prepaid shipping label provided through our portal, then drop off the package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing